Privacy policy

Privacy Policy

At Whipped Scents, we are committed to protecting your privacy and handling your personal information responsibly. By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.

Information We Collect

We may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through our payment providers)

  • Order history

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Provide customer support

  • Communicate with you regarding your orders and deliveries

  • Improve our products, services, and website experience

  • Send promotional offers and marketing communications where you have given your consent

Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third-party service providers where necessary to operate our business, including:

  • Secure payment processors

  • Courier and delivery partners

  • Website hosting and service providers

These providers are only given access to the information required to perform their services.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Cookies

Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, remember your preferences, and enhance your browsing experience. You may disable cookies through your browser settings; however, some features of the website may not function as intended.

POPIA Compliance

Whipped Scents processes all personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa. We are committed to collecting, storing, and processing your information lawfully, fairly, and transparently.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: hlengiwe@whippedscentssa.co.za
WhatsApp: +27 71 292 0841
Website: https://www.whippedscentssa.co.za