Shipping policy

Shipping & Delivery Policy

At Whipped Scents, we're committed to ensuring your order is delivered safely and efficiently.

Order Processing

All orders are processed within 2–5 business days after payment has been successfully confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

Standard delivery typically takes 2–7 business days, depending on your location and courier availability.

Delivery Coverage

We proudly deliver nationwide across South Africa. Please note that certain remote or high-risk areas may incur additional shipping charges as determined by the courier company.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery address and the size or weight of your order.

Order Tracking

Once your order has been dispatched, you may receive a tracking number to monitor your shipment and stay updated on its delivery progress.

Delivery Delays

While we do our best to meet our estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including:

  • Courier service disruptions

  • Severe weather conditions

  • Incorrect or incomplete delivery information provided by the customer

  • Other unforeseen circumstances

We appreciate your patience and understanding should any unexpected delays arise.